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Homepage > training offer > Open training > ISO 9001:2015 – internal auditor
ISO 9001:2015 – internal auditor

ISO 9001:2015 – internal auditor

ISO 9001:2015 training is dedicated to current and future internal auditors and prepares participants to independently plan, conduct, and report internal audits. The program focuses on the practical application of the standard’s requirements and the actual audit process — from preparation, through audit interviews, to formulating conclusions and reporting findings.

During the training, participants learn about the different types of audits, the stages of the audit process, and techniques for effectively collecting evidence and evaluating compliance. Participants develop the ability to assess not only compliance, but above all the effectiveness of processes and the performance of the quality management system. The training enhances skills in evidence gathering, conducting audit interviews, and preparing audit reports that provide real value to the organization.

The scope of the training can be tailored to the specific nature of the organization and the context in which the quality management system operates.

ℹ️ The standard is currently being updated. The new edition will be published in the near future. Scheduled training sessions will be conducted in accordance with the implemented changes. The current edition of the training includes a discussion of the planned updates.

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Open training

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czas szkolenia 2 days / 16 training hours
cena szkolenia
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IN-COMPANY TRAINING

Order a training tailored to the needs of your organization.

czas szkolenia 2 days / 16 training hours
lokalizacja szkolenia Stationary / On-line
czas szkolenia The day may be established
cena szkolenia Individual pricing
Request a quote

OPEN TRAINING – ATTRACTIVE PRICING FOR MULTIPLE PARTICIPANTS

Get a lower price per person when registering multiple participants.

1 participant

Standard price

Full training price without discount

2 participants

-50 PLN for the 2nd participant

50 PLN
discount for the 2nd participant when registering 2 participants

BEST PRICE 3 participants or more

-100 PLN for the 2nd and each additional participant

100 PLN
discount for the 2nd and each additional participant when registering 3 or more participants

SKILLS THE PARTICIPANT WILL GAIN

  • punktorAuditing competencies required to conduct internal audits in accordance with current standard requirements
  • punktorPreparation of audit checklists based on ISO 9001:2015 and organizational processes
  • punktorIdentification of nonconformities, observations, and improvement areas based on factual evidence
  • punktorEvaluation of the effectiveness of the quality management system and processes
  • punktorAnalysis of ISO 9001:2015 requirements in the context of everyday organizational processes
  • punktorIndependent audit planning (defining scope, objectives, criteria, and audit plan)
  • punktorConducting process audits using interviews, observation, and evidence analysis
  • punktorPreparation of audit reports with practical value for management
  • punktorHandling difficult audit situations while maintaining a professional audit process
  • punktorEffective communication during the audit process

BENEFITS FOR COMPANIES

  • punktorAudits will begin to genuinely support management and decision-making instead of being treated only as a formal obligation
  • punktorThe company will reduce quality risks and corrective action costs through more accurate audit findings
  • punktorThe organization will be better prepared for customer and certification body audits
  • punktorProblems will be detected earlier, before they generate costs and customer complaints
  • punktorAudit reports will become more practical and valuable for management
  • punktorThe maturity of the management system will increase through more effective monitoring of post-audit actions

TRAINING PROGRAM

info ikona For in-company training, the proposed program is a preliminary suggestion and can be freely adapted to the individual needs of the company.

The following program is indicative (the division into days is arbitrary) and the trainer adapts the course of the training to the specific characteristics of the group. Individual topics may be discussed at a different time or in a different form than indicated in the plan.

Module 1

HOW AN AUDITOR VIEWS THE QUALITY MANAGEMENT SYSTEM — ISO 9001 FUNDAMENTALS

Content:

  • What a quality management system really is and the role it plays in the daily operation of an organization
  • Process approach and the PDCA cycle as the foundation of auditing
  • Effectiveness versus compliance — what should an auditor focus on?
  • The role of internal audits as a tool for improvement, not control
  • How to recognize whether a system truly works or exists only at the documentation level

Practical Exercises:

  • Case study analysis: “Does the system actually work, or does it only exist?”
  • Moderated discussion on the value of audits for management

Module 2

AUDIT PROCESS — THE ABC OF INTERNAL AUDITING

Content:

  • Types of audits (first-, second-, and third-party) and their objectives
  • Audit stages: planning, execution, reporting, and post-audit activities
  • Roles in the audit process: auditor, auditee, and audit client
  • Defining audit objectives, scope, and criteria
  • Audit documentation: audit plan, question list, notes, and report

Practical Exercises:

  • Preparation of an audit plan for a selected process
  • Development of audit question lists
  • Review of good and poor examples of audit documentation

Module 3

ISO 9001 THROUGH THE AUDITOR’S EYES — HOW TO TURN REQUIREMENTS INTO QUESTIONS AND EVIDENCE

Content:

  • Scope and logic of ISO 9001:2015 requirements from an audit perspective
  • Interpretation of standard requirements in organizational practice
  • Process-based auditing instead of “going through the clauses of the standard”
  • Compliance audit versus effectiveness audit
  • How to search for audit evidence for specific requirements

Practical Exercises:

  • Creating an audit checklist based on ISO 9001:2015
  • Identification of evidence from audits for selected standard requirements
  • Formulating questions that reveal risks, not only formal gaps

Module 4

AUDITING IN PRACTICE

Content:

  • Preparing the auditor to enter the process and conduct discussions with the auditee
  • Techniques for asking questions and conducting audit interviews
  • Methods of collecting evidence: observation, interviews, documents, and records
  • Conducting audits using a process-based approach
  • Managing difficult audit situations

Practical Exercises:

  • Audit simulation: auditor versus auditee
  • Analysis of auditor behavior and the quality of audit questions
  • Distinguishing facts, interpretations, and opinions

Module 1

FORMULATING AUDIT FINDINGS

Content:

  • Types of nonconformities and rules for their classification
  • How to distinguish facts from opinions when formulating audit findings
  • Observations, remarks, and improvement opportunities — when and how should they be used?
  • How to assess process effectiveness, not only compliance with requirements
  • The most common mistakes in recording nonconformities and their consequences

Practical Exercises:

  • Case study analysis: is this a nonconformity?
  • Correct formulation of nonconformities based on evidence
  • Transforming weak audit records into professional findings

Module 2

REPORTING

Content:

  • Structure of the audit report and methods of presenting results
  • How to communicate audit results in a clear and useful way for management
  • Post-audit actions — how to plan and monitor them
  • Monitoring the effectiveness of post-audit actions
  • Preparing reports that support decision-making instead of becoming unnecessary paperwork

Practical Exercises:

  • Preparation of a sample audit report section
  • Simulation of presenting audit results
  • Formulating messages for management and process owners

Module 3

AUDITING PRINCIPLES ACCORDING TO ISO 19011 IN PRACTICE

Content:

  • Auditing principles according to ISO 19011
  • Competencies of an internal auditor — which skills are essential and how to develop them
  • Creating an audit program based on risk and the process approach
  • Evaluating auditors’ work and improving the audit process
  • Combining standard requirements with audit best practices

Practical Exercises:

  • Auditor competency assessment using a checklist
  • Analysis of the organization’s audit program
  • Workshop: prioritizing audits based on risk and process significance

Module 4

THE IMPACT OF STANDARD UPDATES ON AUDITING

Content:

  • Current directions of changes in ISO 9001 and their impact on auditing practices
  • Development of the risk-based thinking approach in audits
  • Integration of management systems and its influence on audits
  • The role of auditing in a modern organization focused on effectiveness

Practical Exercises:

  • Identification of gaps in the current audit system
  • Developing actions that increase the value of audits for the organization
  • Expert discussion: how to avoid excessive paperwork and focus on risks instead

YOUR TRAINING COORDINATOR

Do you have questions about the training? Contact us – we will help you choose and organize the right option

Agata

Open trainings coordinator

PROQUAL – OPEN TRAININGS

Hello, I am the coordinator of open trainings at PROQUAL Cześć!

I support participants, HR departments, and people responsible for employee development in choosing the right open trainings, selecting suitable dates, and handling organizational matters. I also answer all questions related to participation in the trainings.

Not sure which training date or format to choose, or want to ask about a group discount? Write or call me – I will be happy to help!
Koperta Contact me Telefon +48 786 532 240
Kalendarz Available Mon–Fri, 8:00 AM–4:00 PM

ADDITIONAL INFORMATION

We ensure that a large part of the training is devoted to exercises and practical workshops – this makes it easier for participants to remember new information. During this training, the exercises include tasks in the following areas:

maintaining audit records and preparing the report
interpreting ISO 9001 requirements
working with audit forms

After the training, each participant will receive a certificate confirming completion of the training.

WHAT OUR CLIENTS SAY ABOUT US

  • We have been cooperating with PROQUAL continuously since 2016. All projects were characterized by diligent and careful preparation, as well as a flexible approach to our needs. PROQUAL consultants deserve special recognition for their extensive knowledge, training experience, and helpfulness. We wholeheartedly recommend PROQUAL as a proven provider of training and consulting services.
    Sylwia Konsewicz
    Training Specialist – RONAL Polska Sp. z o.o.
  • Training sessions conducted by PROQUAL are characterized by an excellent lecturer–participant relationship. Gaining knowledge during lectures and exercises is an enjoyable experience combined with the expected results. The sessions were organized in a clear and effective manner.
    Jacek Tajchma
    BURY Sp. z o.o.
  • Working with PROQUAL allows me to recommend them as a very reliable and professional provider, knowledgeable and applying modern techniques during training delivery. What sets PROQUAL apart is the quality of services, integrity, reliability, responsiveness, and professionalism
    Kinga Krystek
    Guillin Polska Sp. z o.o.
  • Training on quality management and specific customer requirements delivered by PROQUAL Management Institute met our expectations. The trainers present deep theoretical and practical knowledge, skillfully adapting the content to specific needs, which significantly increases the effectiveness of the training. We recommend PROQUAL Management Institute as a reliable partner in raising quality standards in the automotive industry.
    Marcin Zieliński
    HR Manager – Merit Poland Sp. z o.o.
  • PROQUAL conducted training for us in SPC and PFMEA, which stood out for the trainer's engagement and knowledge. The material was supported by many interesting industry examples, allowing participants to better understand the issues. We can wholeheartedly recommend working with PROQUAL
    Paweł Chodnik
    Manufacturing Engineering Manager – Electrolux Poland Sp. z o.o.
  • The training sessions were conducted very professionally. The topics were tailored to the participants’ level of knowledge and skills, which allowed for proper understanding of the issues. This was reflected in the evaluation surveys completed by participants, where the PROQUAL expert received very high scores.
    Przemysław Zdeb
    Head of Quality Assurance Department
See references Leave a review

What is ISO 9001:2015?

ISO 9001:2015, the international quality management standard, is the most widely recognized standard defining requirements for a quality management system (QMS). It is based on the concept of continual improvement according to the PDCA cycle (Plan-Do-Check-Act) and supports organizations in ensuring repeatable product and service quality.

One of the key elements of the system is the ISO 9001 internal audit, which serves to verify the organization’s activities for compliance with the standard requirements. The ISO 9001 internal auditor plays an important role in monitoring processes, identifying nonconformities, and supporting the continual improvement of the quality management system.

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The price of such training is PLN 200 lower than the price of the online version.
The current price of this training in the flexible form is given in the registration form below.

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