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1. Every customer has a right to lodge a complaint regarding the service rendered by PROQUAL (training, consultancy, software). 2. The complaint may be filed via e-mail to biuro@proqual.pl or by traditional post to the address: PROQUAL Management Institute, ul. Ostrowskiego 30, 53-238 Wrocław within 14 days after the service has been provided. The software guarantee period complies with the law of Poland. 3. The complaint must include the following: 4. If the complaint is well-founded, the forms of compensation are the following: 5. The complaints shall be considered within 14 working days after the complaint has been lodged. If the notice has not been sent within the aforesaid period, the complaint shall be deemed well-founded. 6. Complaint procedure:

PROQUAL Management Institute
B. T. Greber Spółka Jawna

ul. Ostrowskiego 30, 53-238 Wrocław
e-mail: biuro@proqual.pl
phone: +48 71 355 18 08
fax: +48 71 72 313 94
Office hours: 8:00 - 16:00 See more
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