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Risk management in healthcare entity

Risk management in healthcare entity

Risk management is a key element of the effective functioning of any healthcare entity. During the workshops, participants will learn the principles of risk assessment and supervision in medical and organizational processes, in accordance with current requirements. We will discuss step by step how to use FMEA analysis – from scoring, through the structure of the analysis, to risk level estimation.

Additionally, we will jointly review current practices and identify specific areas for improvement in the analyses being conducted.

Open training

Join a group of participants from different companies and discover industry best practices.

Currently no scheduled dates.

Do you have any questions or are you interested in this topic?

Contact us to discuss the possibility of delivering this topic as an open training.

IN-COMPANY TRAINING

Order a training tailored to the needs of your organization.

2 days / 16 training hours
Stationary / On-line
The day may be established
Individual pricing

SKILLS THE PARTICIPANT WILL GAIN

  • Identifying potential nonconformities and determining their effects for different groups of recipients
  • Adapting risk analysis to the specific nature of a given healthcare entity
  • Documenting risk analysis results in medical facilities and interpreting key risk indicators
  • Ability to plan and implement improvement actions preventing the occurrence of risk

BENEFITS FOR COMPANIES

  • Organizing and standardizing the approach to risk assessment in medical and organizational processes
  • Better preparation for inspections, audits, and accreditation requirements thanks to proper documentation compliant with quality system requirements (e.g., ISO 9001, National Quality Framework)
  • Increased awareness in the field of prevention and elimination of potential nonconformities and the effects of medical risk
  • Lower costs through eliminating the causes of nonconformities and implementing preventive actions

wANT TO LEARN MORE ABOUT THIS TRAINING OR OUR OFFER?

TRAINING PROGRAM

For in-company training, the proposed program is a preliminary suggestion and can be freely adapted to the individual needs of the company.

The following program is indicative (the division into days is arbitrary) and the trainer adapts the course of the training to the specific characteristics of the group. Individual topics may be discussed at a different time or in a different form than indicated in the plan.

Module 1

WHY IS RISK ANALYSIS BASED ON THE FMEA METHOD AN IMPORTANT TOOL IN A MODERN ORGANIZATION? – FUNDAMENTALS OF MANAGEMENT IN A HEALTHCARE ENTITY

Content:

  • The essence of risk management in a healthcare entity
  • Benefits of implementing risk management
  • Overview of risk management methods and tools
  • Fundamentals of FMEA

Exercises:

Training participants will be introduced to the essence of risk management

They will understand its nature and basic principles. They will learn the limitations and advantages of the FMEA method

Module 2

HOW TO GENERALLY USE FMEA? – RISK ASSESSMENT BASED ON THE FMEA METHOD

Content:

  • The essence of Process FMEA
  • Documentation of FMEA analysis
  • Risk assessment: RPN, SOD, risk matrix
  • Creating custom risk assessment tables

Exercises:

Analysis of FMEA results

Risk calculation using RPN, SOD, and the risk matrix

Defining nonconformities

Defining process characteristics

Description:

The principles of implementing risk assessment in an organization as a comprehensive tool of the quality management system will be discussed

Various forms of documenting FMEA will be presented

Module 1

HOW TO CONDUCT PROCESS ANALYSIS (PFMEA)?

Content:

  • Principles of working with PFMEA
  • Defining nonconformities
  • Searching for causes
  • Determining the effects of nonconformities for three groups of customers

Exercises:

  • Analyzing sample PFMEAs
  • Cause analysis in PFMEA
  • Scoring detection values
  • Distinguishing: defect–effect–cause

Description:

The use of FMEA will be presented using practical examples from the medical sector

A short PFMEA analysis will be conducted based on a selected example from a healthcare entity

The principles of risk scoring will be discussed in detail, including defining nonconformities, effects, and causes

The differences between prevention and control from the perspective of FMEA analysis will be discussed

Module 2

WORKSHOPS – FMEA PRACTICE AND ADAPTING THE ANALYSIS TO THE SPECIFIC NATURE OF A HEALTHCARE ENTITY

Content:

  • Risk analysis for selected processes
  • Evaluation of real examples from a healthcare entity
  • Assessment of analyses already conducted
  • Refinement of records regarding control and prevention
  • Creation of PFMEA analysis for selected processes – group workshops

Exercises:

Participants will be able to use the knowledge gained during the training to conduct their own risk analyses

FMEA analyses of projects carried out in a healthcare entity will be prepared

ADDITIONAL INFORMATION

The training is divided into three parts.

Theoretical introduction to FMEA.
Conducting model moderated workshops for a selected process carried out in a healthcare entity.
Analysis of independently performed analyses and improvement of the approach to FMEA.

During the workshops, our proprietary software program PQ-FMEA is used. The program enables easy conducting and documentation of risk analysis in a healthcare entity.

Users can easily build fault trees, the elements of which are automatically transferred to the form, and add further elements within the form. The program allows defining custom tables for assessing severity, occurrence, and detection or using predefined ones.

After the training, each participant will receive a certificate confirming completion of the training.

WHAT OUR CLIENTS SAY ABOUT US

  • We have been cooperating with PROQUAL continuously since 2016. All projects were characterized by diligent and careful preparation, as well as a flexible approach to our needs. PROQUAL consultants deserve special recognition for their extensive knowledge, training experience, and helpfulness. We wholeheartedly recommend PROQUAL as a proven provider of training and consulting services.
    Sylwia Konsewicz
    Training Specialist – RONAL Polska Sp. z o.o.
  • Training sessions conducted by PROQUAL are characterized by an excellent lecturer–participant relationship. Gaining knowledge during lectures and exercises is an enjoyable experience combined with the expected results. The sessions were organized in a clear and effective manner.
    Jacek Tajchma
    BURY Sp. z o.o.
  • Working with PROQUAL allows me to recommend them as a very reliable and professional provider, knowledgeable and applying modern techniques during training delivery. What sets PROQUAL apart is the quality of services, integrity, reliability, responsiveness, and professionalism
    Kinga Krystek
    Guillin Polska Sp. z o.o.
  • Training on quality management and specific customer requirements delivered by PROQUAL Management Institute met our expectations. The trainers present deep theoretical and practical knowledge, skillfully adapting the content to specific needs, which significantly increases the effectiveness of the training. We recommend PROQUAL Management Institute as a reliable partner in raising quality standards in the automotive industry.
    Marcin Zieliński
    HR Manager – Merit Poland Sp. z o.o.
  • PROQUAL conducted training for us in SPC and PFMEA, which stood out for the trainer's engagement and knowledge. The material was supported by many interesting industry examples, allowing participants to better understand the issues. We can wholeheartedly recommend working with PROQUAL
    Paweł Chodnik
    Manufacturing Engineering Manager – Electrolux Poland Sp. z o.o.
  • The training sessions were conducted very professionally. The topics were tailored to the participants’ level of knowledge and skills, which allowed for proper understanding of the issues. This was reflected in the evaluation surveys completed by participants, where the PROQUAL expert received very high scores.
    Przemysław Zdeb
    Head of Quality Assurance Department

WHAT DOES RISK MANAGEMENT FOR A HEALTHCARE ENTITY CONSIST OF?

Risk management in a healthcare entity is a system of work that helps detect threats in advance and reduce their impact on patients and the organization. It covers medical, organizational, legal, and financial risks.

In hospitals and other healthcare facilities, risk management is based on the implementation of procedures and tools, such as FMEA analysis, which make it possible to assess the probability of nonconformities and the consequences of their occurrence. A key element is also the creation of a risk register, planning preventive actions, and effective reporting.

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    B. T. Greber Spółka Jawna

    ul. Ostrowskiego 30, 53-238 Wrocław
    e-mail: biuro@proqual.pl
    phone: +48 71 355 18 08
    fax: +48 71 72 313 94
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