IATF 16949 – internal auditor

CONTENTS:

• Introduction to the specifics of the automotive industry from an auditing perspective
• Process approach

EXERCISES:

A discussion of the principles of auditing in automotive will help future auditors understand how audits are conducted in this industry and what specific requirements they should pay attention to during their work

CONTENT:

• The essence of the IATF and the quality management system
• Discussion of IATF requirements by developing a list of audit questions

EXERCISES:

Trainees will learn the IATF requirements in detail and, above all, their practical interpretations

They will also practice auditing skills by building a list of audit questions based on the IATF requirements

CONTENTS:

• Contents of ISO 19011
• Principles of selecting auditors
• Evaluation of auditor effectiveness
• Discussion of auditor’s tasks in preparing and conducting an audit

EXERCISES:

Participants will learn the content of the standard, which should be considered as a resource on how to conduct audits

CONTENT:

• Discussion of the elements of psychology and communication used in conducting an audit
• Personality types of auditors and auditees
• Conducting a conversation – how to ask and listen
• Typical communication mistakes

EXERCISES:

A successful audit is, among other things, one during which you have managed to get the right information from the auditee

CONTENT:

• Swapping questions – open/closed
• Paraphrase
• Psychological test – personality traits of audit candidates

EXERCISES:

Practical exercise of learned aspects of audit psychology to consolidate knowledge

Learning about candidates’ personality traits

ONTENT:

• Audit inputs (including audit criteria)
• Audit time planning
• Audit stages

EXERCISES:

Knowledge of how internal audits should be conducted will be standardized

A model audit process and how to document it will be presented

CONTENT:

• Discussion of the principles of planning internal audits in an organization

EXERCISE:

The principles of preparing an audit program (number of audits, frequency, etc.) will be discussed.

CONTENT:

• Audit Reporting
• Nonconformance Reports

EXERCISES:

A very important part of the audit is the preparation of clear post-audit documentation, which will be used by the quality management representative to improve the management system

Good practices for documenting audit results will be given in this part of the training course

CONTENT:

• Conducting nonconformity analysis on the basis of situational scenes (workshop)

EXERCISES:

Correct interpretation of detected nonconformities

“Weighing” nonconformities in order to take proper and correct correct corrective/preventive and improvement actions

CONTENT:

• At the end of the training there will be a knowledge test

EXERCISES:

Verification of acquired knowledge and receipt of a certificate authorizing independent work as an internal auditor

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