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The training “Fundamentals of Quality Management” aims to prepare employees for effective functioning in a modern organization by developing skills related to quality management in a broad context – going beyond typical ISO 9001 standards. Participants will learn practical tools supporting quality management, learn their proper application in everyday work, and understand the importance of quality in both strategic and operational contexts.
Join a group of participants from different companies and discover industry best practices.
Currently no scheduled dates.
Do you have any questions or are you interested in this topic?
Contact us to discuss the possibility of delivering this topic as an open training.
Order a training tailored to the needs of your organization.
3 days / 24 training hours
Stationary / On-line
The day may be established
Individual pricing
For in-company training, the proposed program is a preliminary suggestion and can be freely adapted to the individual needs of the company. QUALITY ASSURANCE – WHAT DOES IT INVOLVE?
Content:
“Quality” – design, manufacturing, or use?
Quality management vs. quality assurance – which is more important?
Brief history of quality management – from inspector to standardized management systems
Control and prevention – detection of nonconformities vs. prevention of nonconformities
Quality costs – basics
Quality assurance as a project (e.g., based on the APQP methodology)
QUALITY MANAGEMENT AND PROCESS MANAGEMENT
Content:
Fundamentals of the process approach
Management system in the context of processes
Defining processes and describing their flows
Turtle model and SIPOC model
Process indicators – practical approach to quality assurance
STANDARDIZED QUALITY MANAGEMENT SYSTEMS
Content:
Standard vs. quality management standard
Review of quality management standards and norms (ISO, IEC, IATF, AS, CQI, VDA, AIAG, etc.)
ISO 9001 (or IATF 16949) – review of requirements
Auditing – types of audits and typical audit process
System certification – how to prepare and what it is used for
Six Sigma, Lean and Kaizen in the context of quality management standards
METHODS AND TOOLS OF QUALITY MANAGEMENT
Content:
Methods and tools of quality management – scope and possibilities of use at individual stages of project development
PDCA cycle as the basis for improvement
7&7 tools – overview of application possibilities (Pareto analysis, histogram, affinity diagram, tabular data analysis, etc.)
Basics of using statistics in quality management
Risk management – selected methods in practice (PDPC, FMEA, FTA, etc.)
We ensure that a large part of the training is devoted to exercises and practical workshops – this makes it easier for participants to remember new information.
During the training, practice includes tasks in the area of:
After the training, each participant will receive a certificate confirming completion of the training.
In case of any issues with completing or submitting the form, please contact our team at +48 71 707 10 60 or send your registration via email to: szkolenia@proqual.pl
PROQUAL Management Institute
B. T. Greber Spółka Jawna
