FFA – Field Failure Analysis

Process improvement
DURATION: 2 days / 16 hours

Scope

This training guides participants through the steps of FFA analysis to learn about the practicalities of test planning and reporting. An important point will be the techniques of implementing the NTF stage and indicating the limitations and ways to deal with them.

The basic goals of the training are:

Familiarizing our participants with the FFA method.
Presentation of the practical applications of FFA in the context of the specificity of the company.

Information about the program

CONTENTS:

Requirements of IATF 16949 within the scope of analysis of returns from the market.
Structure of the VDA strategy towards suppliers.
Analysis of client satisfactions vs market monitoring.

CONTENTS:

Procedure and resources.
Indicators for monitoring and controlling the FFA process.
Principles that determine defining: TF, IPTV, etc.
Auditor’s competences.
Guidelines for evaluation

EXERCISES:

Building a scheme for the optimal procedure.
Review an analysis of indicators for controlling the FFA process.
Planning of resources for the FFA process.

CONTENTS:

Scheme of part analysis and planning.
Tests and their role during the FFA analysis – interpretation of differences.
Fringe conditions for defining and executing tests.
Indication of good practices for the part analysis process.

EXERCISES:

Scheme of part analysis and planning.
Tests and their role during the FFA analysis – interpretation of differences.
Fringe conditions for defining and executing tests.
Indication of good practices for the part analysis process.

CONTENTS:

Workflow
The tole of trigger in the NTF process.
The main task that the team elaborating the NTF is faced with.
Dependencies between NTF constituents.
Supplementary techniques and tools.

EXERCISES:

Building an assumption list for triggers.
Discussing and practising the range of activities in the NTF process.
Preparing conclusions and a report from the NTF process, and the role thereof.

CONTENTS:

The role of the problem solving process in FFA.
Launch of the PSP procedure.
Relationship between PSP and CIP.

EXERCISES:

Making a brief connection between PSP and FFA – when to launch.
Discussion on the example of the VDA strategy in the FFA process.

CONTENTS:

Summary and analysis of the results accumulated.
A report and the data that it should include.
When can we reject a return from the market – the procedure.

Additional information:

Addressees:

Market Return Analysis Coordinators and Engineers; Quality engineers; Plenipotentiaries for quality management, environment, health and safety, etc .; Internal auditors of management systems; Process improvement people.

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Closed training

FFA – Field Failure Analysis