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Homepage > training offer > Open training > CSR – training on specific customer requirements – BMW
CSR – training on specific customer requirements – BMW

CSR – training on specific customer requirements – BMW

BMW CSR Training presents the specific Customer Specific Requirements (CSR) of the BMW Group for suppliers and their significance for organizations cooperating with this customer. The program covers the interpretation of BMW requirements in relation to IATF 16949, their links to VDA standards, and the practical aspects of implementing these requirements within the quality management system.

During the training, requirements covering the entire cooperation lifecycle with BMW are discussed — from the prototype and product approval stages (APQP, PPAP), through logistics and serial production, to requalification audits and complaint management. Participants become familiar with specific standards (GS 90018, GS 91011, GS 95004, GS 95015, GS 98000, GS 98001, VDA 2) and practice their application through practical examples.

The scope of the training can be tailored to the specifics of the organization and the extent of its cooperation with BMW.

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Open training

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czas szkolenia 2 days / 16 training hours
cena szkolenia
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IN-COMPANY TRAINING

Order a training tailored to the needs of your organization.

czas szkolenia 2 days / 16 training hours
lokalizacja szkolenia Stationary / On-line
czas szkolenia The day may be established
cena szkolenia Individual pricing
Request a quote

OPEN TRAINING – ATTRACTIVE PRICING FOR MULTIPLE PARTICIPANTS

Get a lower price per person when registering multiple participants.

1 participant

Standard price

Full training price without discount

2 participants

-50 PLN for the 2nd participant

50 PLN
discount for the 2nd participant when registering 2 participants

BEST PRICE 3 participants or more

-100 PLN for the 2nd and each additional participant

100 PLN
discount for the 2nd and each additional participant when registering 3 or more participants

SKILLS THE PARTICIPANT WILL GAIN

  • punktorInterpreting and implementing BMW customer-specific requirements within the organization’s Quality Management System (QMS)
  • punktorMapping BMW CSR requirements to system and operational documentation
  • punktorAssessing process compliance with BMW-specific requirements
  • punktorIdentifying relationships between BMW CSR documents, VDA standards, and IATF 16949 requirements
  • punktorIdentifying risk areas in cooperation with BMW as a customer
  • punktorPlanning, preparing, and conducting BMW logistics and requalification audits
  • punktorManaging BMW customer complaints in accordance with customer requirements
  • punktorIdentifying and controlling special characteristics within BMW projects

WHO IS THIS TRAINING FOR?

inzynier jakosci
Quality Management System Representatives and Specialists
Quality Management System Representatives and Specialists
By participating in the BMW requirements training, attendees will learn how to identify and implement BMW-specific requirements within QMS documentation and map their relationships to IATF 16949 and other relevant documents, including VDA standards.
MENEDŻEROWIE I WŁAŚCICIELE FIRM
Managers, Quality Engineers, and Process Owners
Managers, Quality Engineers, and Process Owners
Participants will gain the ability to interpret and apply BMW requirements in their daily work, from product development and serial production to customer audits and product approval activities.
audytor
Internal Auditors and Personnel Responsible for Complaint Management
Internal Auditors and Personnel Responsible for Complaint Management
The training explains how to handle BMW customer complaints and prepares participants to conduct organizational self-assessments in the context of BMW requirements, as well as to effectively participate in customer meetings and audits.

TRAINING PROGRAM

info ikona For in-company training, the proposed program is a preliminary suggestion and can be freely adapted to the individual needs of the company.

The following program is indicative (the division into days is arbitrary) and the trainer adapts the course of the training to the specific characteristics of the group. Individual topics may be discussed at a different time or in a different form than indicated in the plan.

Module 1

CSR BMW – INTRODUCTION TO BMW GROUP CUSTOMER SPECIFIC REQUIREMENTS

Content:

  • Definition of customer-specific requirements in relation to IATF 16949
  • How to identify and describe BMW-specific requirements within the organization’s quality management system
  • Why do OEMs use customer-specific requirements? The context and purpose of CSR in the supplier–customer relationship

Exercises:

Example of implementing a document showing the integration of CSR requirements within the quality management system

Module 2

VDA REQUIREMENTS AND TOOLS USED BY BMW

Content:

  • Which VDA standards are relevant for BMW suppliers? Overview of requirements and their interrelationships
  • BMW ABC tools – applications available on the customer portal that every supplier should know

Exercises:

Identification of relationships between BMW requirements and supporting VDA standards

Module 3

REQUIREMENTS FOR LOGISTICS AND PRODUCTION

Content:

  • Project roadmap versus BMW logistics audit
  • How to prepare for a BMW logistics audit? Key areas and customer expectations

Exercises:

Developing sample questions asked by BMW during an audit

Tips and best practices for effective conduct during an audit

Module 4

FUNDAMENTALS OF PROTOTYPE PREPARATION

Content:

  • First steps in a new project
  • Prototype packaging requirements
  • Identification of prototype samples – required label content

Exercises:

Prototype development-stage label template and examples of its application

Module 1

BMW REQUALIFICATION AUDIT

Content:

  • Introduction to BMW requalification requirements
  • How to start the requalification process (GS 90018-1)
  • Specific steps of the requalification audit (GS 90018-2)
  • Scoring and interpretation of audit questions. How to prepare for a self-assessment or a customer meeting?

Exercises:

Audit checklist – what should be prepared for the audit?

Questions and answers – how to effectively handle customer questions?

Module 2

CUSTOMER COMPLAINTS

Content:

  • How to handle an OKM complaint? (GS 95015)
  • Management of warranty complaints (GS 95004)

Exercises:

Basic 8D requirements and how to approve an organization’s 8D template for use with BMW

Module 3

OTHER BMW CUSTOMER-SPECIFIC REQUIREMENTS AND THEIR APPLICATION

Content:

  • Identification and management of special characteristics (GS 91011)
  • SPC requirements specific to BMW (GS 98000)
  • PZS, HLAS, product and process approval (VDA 2 / GS 98001)
  • Lastenheft and LSV – the importance of input data in the context of product and process development
  • FMEA and BMW requirements – what the customer pays particular attention to

Exercises:

Example of a special characteristic identification method for cooperation with BMW

CMK/CPK tables, values, and sample requirements – how to prepare?

Example of a product and process self-assessment

Analysis of a practical FMEA example – prepare for a review

YOUR TRAINING COORDINATOR

Do you have questions about the training? Contact us – we will help you choose and organize the right option

Agata

Open trainings coordinator

PROQUAL – OPEN TRAININGS

Hello, I am the coordinator of open trainings at PROQUAL Cześć!

I support participants, HR departments, and people responsible for employee development in choosing the right open trainings, selecting suitable dates, and handling organizational matters. I also answer all questions related to participation in the trainings.

Not sure which training date or format to choose, or want to ask about a group discount? Write or call me – I will be happy to help!
Koperta Contact me Telefon +48 786 532 240
Kalendarz Available Mon–Fri, 8:00 AM–4:00 PM

ADDITIONAL INFORMATION

The workshop is supported by a multimedia presentation and supplemented with exercises. The theoretical part is interwoven with numerous examples.

After the training, each participant will receive a certificate confirming completion of the training.

WHAT OUR CLIENTS SAY ABOUT US

  • We have been cooperating with PROQUAL continuously since 2016. All projects were characterized by diligent and careful preparation, as well as a flexible approach to our needs. PROQUAL consultants deserve special recognition for their extensive knowledge, training experience, and helpfulness. We wholeheartedly recommend PROQUAL as a proven provider of training and consulting services.
    Sylwia Konsewicz
    Training Specialist – RONAL Polska Sp. z o.o.
  • Training sessions conducted by PROQUAL are characterized by an excellent lecturer–participant relationship. Gaining knowledge during lectures and exercises is an enjoyable experience combined with the expected results. The sessions were organized in a clear and effective manner.
    Jacek Tajchma
    BURY Sp. z o.o.
  • Working with PROQUAL allows me to recommend them as a very reliable and professional provider, knowledgeable and applying modern techniques during training delivery. What sets PROQUAL apart is the quality of services, integrity, reliability, responsiveness, and professionalism
    Kinga Krystek
    Guillin Polska Sp. z o.o.
  • Training on quality management and specific customer requirements delivered by PROQUAL Management Institute met our expectations. The trainers present deep theoretical and practical knowledge, skillfully adapting the content to specific needs, which significantly increases the effectiveness of the training. We recommend PROQUAL Management Institute as a reliable partner in raising quality standards in the automotive industry.
    Marcin Zieliński
    HR Manager – Merit Poland Sp. z o.o.
  • PROQUAL conducted training for us in SPC and PFMEA, which stood out for the trainer's engagement and knowledge. The material was supported by many interesting industry examples, allowing participants to better understand the issues. We can wholeheartedly recommend working with PROQUAL
    Paweł Chodnik
    Manufacturing Engineering Manager – Electrolux Poland Sp. z o.o.
  • The training sessions were conducted very professionally. The topics were tailored to the participants’ level of knowledge and skills, which allowed for proper understanding of the issues. This was reflected in the evaluation surveys completed by participants, where the PROQUAL expert received very high scores.
    Przemysław Zdeb
    Head of Quality Assurance Department
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HOW DOES IT WORK?
  • After receiving your registration, we will propose a training date within a maximum of 180 days (unless the client decides otherwise).
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The price of such training is PLN 200 lower than the price of the online version.
The current price of this training in the flexible form is given in the registration form below.

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