8D Report Based on BMW Specific Requirements

The training aims to provide a detailed discussion of the 8D analysis in accordance with the requirements of the BMW Group Standard GS95015. Participants will learn the principles of complaint classification (Fast Track / Standard), preparation of data for the BMW B2B portal, and reporting of preventive and improvement actions. An important element of the training is preparation for communication with QMT and documentation of action effectiveness.

Open training

Join a group of participants from different companies and discover industry best practices.

Currently no scheduled dates.

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TRAINING PROGRAM

For in-company training, the proposed program is a preliminary suggestion and can be freely adapted to the individual needs of the company.

The following program is indicative (the division into days is arbitrary) and the trainer adapts the course of the training to the specific characteristics of the group. Individual topics may be discussed at a different time or in a different form than indicated in the plan.

Module 1

INTRODUCTION – CONTEXT AND INITIAL ACTIONS

Content:

Origin of the 8D method, its role in quality management at BMW
Links to GS95015 and VDA Volume 8D
Structure of complaint documentation at BMW (Fast Track / Standard)
Requirements regarding response time and completeness of documentation
Data collection – test report, parts, identification of error scope
Determination of Clean Point, risk in the field

Module 2

D1 – TEAM FORMATION

Content:

Selection of an interdisciplinary team: Team Leader, Champion, Q-Leader
Formal requirements: names, departments, contact details
Excellence: role description, independent facilitator and evaluator
Documentation of the team in the B2B portal

Module 3

D2 – PROBLEM DESCRIPTION

Content:

Field “BMW complaint” vs. “Supplier problem description”
Analysis “as-is/as-not” – questions and requirements
Identification of BMW plants affected by the defect and assessment of risk in the field
Excellence: adding multimedia (photos, video)

Module 4

D3 – IMMEDIATE ACTIONS

Content:

Identification of the entire supply chain (production, warehouse, customer)
Description of immediate actions – risks, effectiveness, deadlines
Evidence of implementation, delivery number, Clean Point
Excellence: documentation of the selection and evaluation method of sorting

Module 5

D4 – ROOT CAUSE ANALYSIS

Content:

The role of D4 in the 8D structure – breakdown into D4.1 and D4.2

D4.1: Occurrence causes:

– Technical and system analysis, application of the Ishikawa diagram

– Use of 5Why, reference to “as-is/as-not”

– Confirmation of the cause (actively, if possible)

D4.2: Causes of non-detection:

– Analysis of test effectiveness and detectability

– Identification of weaknesses in the system

– Dependencies between D4.1 and D4.2

Module 1

D5 – PROPOSED CORRECTIVE ACTIONS

Content:

Selection and description of actions for the causes from D4

D5.1: For occurrence causes:
D5.2: For non-detection causes:

– Documentation of several action options, evaluation of their effectiveness

– Action plan and risk assessment

– Definition of actions to be implemented

Module 2

D6 – IMPLEMENTATION OF ACTIONS AND VERIFICATION OF EFFECTIVENESS

Content:

Schedule for implementation of actions from D5
Validation of effectiveness: data from tests, statistics, audit
Decision on closing immediate actions (comparison with Clean Point)
Consistency between D5 and D6
Evidence and implementation plan

ADDITIONAL INFORMATION

We ensure that a large part of the training is devoted to exercises and practical workshops – this makes it easier for participants to remember new information.

During this training, practice includes tasks in the area of:

Reporting the analysis in accordance with the specific BMW 8D approach.
Case study based on the customer’s process.
Working with the Ishikawa cause-and-effect diagram.
Working with the 5W2H and 5WHY tools.

WHAT OUR CLIENTS SAY ABOUT US

We have been cooperating with PROQUAL continuously since 2016. All projects were characterized by diligent and careful preparation, as well as a flexible approach to our needs. PROQUAL consultants deserve special recognition for their extensive knowledge, training experience, and helpfulness. We wholeheartedly recommend PROQUAL as a proven provider of training and consulting services.

Sylwia Konsewicz

Training Specialist – RONAL Polska Sp. z o.o.
Training sessions conducted by PROQUAL are characterized by an excellent lecturer–participant relationship. Gaining knowledge during lectures and exercises is an enjoyable experience combined with the expected results. The sessions were organized in a clear and effective manner.

Jacek Tajchma

BURY Sp. z o.o.
Working with PROQUAL allows me to recommend them as a very reliable and professional provider, knowledgeable and applying modern techniques during training delivery. What sets PROQUAL apart is the quality of services, integrity, reliability, responsiveness, and professionalism

Kinga Krystek

Guillin Polska Sp. z o.o.
Training on quality management and specific customer requirements delivered by PROQUAL Management Institute met our expectations. The trainers present deep theoretical and practical knowledge, skillfully adapting the content to specific needs, which significantly increases the effectiveness of the training. We recommend PROQUAL Management Institute as a reliable partner in raising quality standards in the automotive industry.

Marcin Zieliński

HR Manager – Merit Poland Sp. z o.o.
PROQUAL conducted training for us in SPC and PFMEA, which stood out for the trainer's engagement and knowledge. The material was supported by many interesting industry examples, allowing participants to better understand the issues. We can wholeheartedly recommend working with PROQUAL

Paweł Chodnik

Manufacturing Engineering Manager – Electrolux Poland Sp. z o.o.
The training sessions were conducted very professionally. The topics were tailored to the participants’ level of knowledge and skills, which allowed for proper understanding of the issues. This was reflected in the evaluation surveys completed by participants, where the PROQUAL expert received very high scores.

Przemysław Zdeb

Head of Quality Assurance Department

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8D Report Based on BMW Specific Requirements

Open training

IN-COMPANY TRAINING

TRAINING PROGRAM

Module 1

Module 2

Module 3

Module 4

Module 5

Module 1

Module 2

ADDITIONAL INFORMATION

WHAT OUR CLIENTS SAY ABOUT US

Fill in the form

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